TRECKAI

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Human Texter ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, you must not use our Service.

These terms constitute a legal agreement between you and Human Texter. We recommend reading them carefully before using our Service.

2. Definitions

  • "Service": The Human Texter application and all related services
  • "User": Any individual who accesses or uses the Service
  • "Account": A user's unique registration in the Service
  • "Content": Any information, text, messages, or data sent through the Service
  • "Subscription": The payment plan selected by the user
  • "Platform": The website, mobile app, and any interface of the Service

3. Service Description

Human Texter is a text messaging platform that allows users to:

  • Send and receive text messages
  • Manage contacts and distribution lists
  • Schedule automated messages
  • Access messaging analytics and reports
  • Use integrations with other platforms
  • Manage subscriptions and billing

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

4. Registration and User Accounts

4.1 Account Creation

  • You must provide accurate and complete information when registering
  • You are responsible for maintaining the confidentiality of your credentials
  • You must notify us immediately of any unauthorized use of your account
  • One account per individual or legal entity
  • Minimum age of 13 to create an account

4.2 Account Responsibilities

  • You are responsible for all activity that occurs under your account
  • You may not transfer your account to another person
  • You must keep your contact information up to date
  • You may close your account at any time

5. Acceptable Use

By using the Service, you agree to:

5.1 Permitted Conduct

  • Use the Service only for lawful purposes
  • Respect intellectual property rights
  • Maintain the security of your account
  • Comply with all applicable laws
  • Respect the privacy of other users

5.2 Prohibited Conduct

  • Sending spam, unsolicited messages, or malicious content
  • Attempting unauthorized access to systems or accounts
  • Interfering with the operation of the Service
  • Using the Service for fraudulent activities
  • Infringing intellectual property rights
  • Sharing offensive, defamatory, or illegal content
  • Using the Service to harass or intimidate others
  • Attempting to bypass usage limits or restrictions

6. User Content

6.1 Ownership of Content

You retain ownership of all content you submit through the Service. However, you grant us a non-exclusive license to process, store, and transmit your content solely to provide the Service.

6.2 Content Responsibility

  • You are responsible for all content you submit
  • You must have the necessary rights to share any content
  • You may not submit content that violates third-party rights
  • You must comply with data protection laws

6.3 Content Moderation

We reserve the right to review, edit, or remove content that violates these terms or that we deem inappropriate, without prior notice.

7. Subscriptions and Payments

7.1 Subscription Plans

  • We offer various subscription plans with different features
  • Prices are subject to change with prior notice
  • Subscriptions renew automatically
  • You may cancel your subscription at any time

7.2 Payment Processing

  • We use secure payment providers (Stripe)
  • Payments are processed at the time of subscription
  • You are responsible for providing valid payment information
  • Refunds are subject to our refund policy

7.3 Cancellations and Refunds

You may cancel your subscription at any time from your dashboard. Refunds will be evaluated on a case-by-case basis.

8. Intellectual Property

8.1 Human Texter Rights

The Service, including its design, functionality, source code, trademarks, and content, is protected by copyright, trademark, and other intellectual property laws. All rights reserved.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service solely for the purposes permitted by these terms.

8.3 Restrictions

  • You may not copy, modify, or distribute the Service’s code
  • You may not create derivative works based on the Service
  • You may not use our trademarks without authorization
  • You may not attempt reverse engineering of the Service

9. Privacy and Data Protection

The collection, use, and protection of your personal data is governed by our Privacy Policy, which is an integral part of these terms.

  • We collect data necessary to provide the Service
  • We implement appropriate security measures
  • We do not sell your personal data to third parties
  • We comply with applicable data protection laws
  • You may exercise your data protection rights

10. Limitation of Liability

10.1 Warranty Disclaimer

The Service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Damages

In no event shall Human Texter be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use of the Service.

10.3 Maximum Liability

Our total liability will not exceed the amount you paid in the 12 months prior to the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Human Texter, its directors, employees, and agents from any claim, damage, loss, or expense (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these terms
  • Your content or information provided
  • Your violation of third-party rights
  • Your conduct in connection with the Service

12. Termination

12.1 Termination by User

You may close your account and terminate your use of the Service at any time. Termination is effective immediately.

12.2 Termination by Human Texter

We may suspend or terminate your access to the Service at any time for:

  • Violation of these terms
  • Fraudulent or abusive use of the Service
  • Illegal or unauthorized activity
  • Failure to meet payment obligations
  • Any other reason at our discretion

12.3 Effects of Termination

Upon termination, your access to the Service will cease immediately. We may delete your account and associated data in accordance with our Privacy Policy.

13. Governing Law and Jurisdiction

These terms are governed by the laws of the country where Human Texter is headquartered, without regard to conflict of laws principles.

Any dispute arising under these terms or the Service will be resolved in the courts of our jurisdiction, unless an alternative dispute resolution method is agreed upon.

If any provision of these terms is found invalid, the remaining provisions will remain in full force and effect.

14. Changes to the Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting.

For significant changes, we will notify you by:

  • Email notification
  • Prominent notice in the app
  • Updating the "Last updated" date

Your continued use of the Service after changes constitute acceptance of the new terms.

15. Contact

If you have any questions about these Terms of Service, contact us at:

Human Texter

  • Email: info@humantexter.com

We will respond to your inquiry within 30 business days of receipt.