TRECKAI

1. Introduction

Human Texter ("we", "us", "the app") is committed to protecting our users’ privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our text messaging service.

By using Human Texter, you agree to the practices described in this policy. If you do not agree with any part of this policy, we recommend that you do not use our service.

2. Information We Collect

2.1 Account Information

• Full name
• Email address
• Phone number
• Profile information (avatar, preferences)
• Authentication credentials

2.2 Usage Information

• Activity and app usage logs
• Messages sent and received
• Contacts and distribution lists
• Settings and preferences
• Performance and analytics data

2.3 Technical Information

• IP address and geographic location
• Device type and operating system
• Browser information
• Cookies and tracking technologies
• App performance metrics

3. How We Use Your Information

3.1 Providing the Service

• Process and deliver text messages
• Manage your account and authentication
• Provide technical support
• Maintain service security
• Handle payments and subscriptions

3.2 Improving the Service

• Analyze usage patterns to optimize experience
• Develop new features and functionalities
• Conduct research and market analysis
• Detect and prevent fraud
• Enhance security and performance

3.3 Communication

• Send important service notifications
• Provide security updates
• Communicate changes to our terms
• Respond to your inquiries and requests
• Send marketing communications (with your consent)

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

4.1 Service Providers

• Cloud infrastructure providers (Google Cloud, AWS)
• Payment processors (Stripe)
• Analytics and monitoring providers
• Technical support services
• Security and auditing vendors

4.2 Legal Requirements

• Complying with court orders or government requests
• Protecting our legal rights
• Preventing fraud or illegal activities
• Responding to security emergencies
• Adhering to applicable regulations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, we will notify affected users and obtain consent if required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption in transit and at rest
• Two‑factor authentication for admin accounts
• Continuous security monitoring
• Restricted access to personal data
• Secure, redundant backups
• Regular security audits
• Staff training on security best practices
• Incident response procedures

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request erasure of your personal data
• Portability: Receive your data in a structured format
• Restriction: Restrict processing of your data
• Objection: Object to data processing
• Withdraw Consent: Revoke consent previously given
• Complaint: Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information at the end of this policy.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy:

• Account Data: While your account is active and up to 30 days after deletion
• Usage Data: Up to 2 years for service analysis and improvement
• Billing Data: As required by tax laws (typically 7 years)
• Security Logs: Up to 1 year for audit purposes
• Support Data: Up to 2 years to improve customer service

After these periods, data is securely deleted or anonymized for statistical purposes.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Cookie Types

• Essential: Required for basic functionality
• Functional: Enhance functionality and personalization
• Analytics: Help us understand service usage
• Advertising: Used to deliver relevant content

8.2 Managing Cookies

You can control cookies via your browser settings. Disabling certain cookies may affect service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we do so, we implement appropriate safeguards:

• Standard Contractual Clauses
• EU adequacy decisions
• Codes of conduct and certification mechanisms
• Additional technical and organizational measures

You may request details of the specific safeguards in place for your data.

10. Minors

Human Texter is not intended for children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

For significant changes, we will notify you by:

• Email notification
• Prominent notice in the app
• Updating the "Last updated" date

We encourage you to review this policy periodically to stay informed about our practices.

12. Contact

If you have questions about this Privacy Policy or our privacy practices, contact us at:

We will respond to your inquiry within 30 business days of receipt.

13. Legal Annex

13.1 Legal Basis (GDPR)

For users in the European Union, we process personal data based on the following legal bases:

• Consent: For marketing and non-essential cookies
• Contract Performance: To provide the service
• Legitimate Interest: To improve service and security
• Legal Obligation: To comply with legal requirements

13.2 Region-Specific Rights

Depending on your location, regulations such as GDPR, CCPA, LGPD, or local data protection laws may apply. For details about your rights, please contact us directly.